We just launched our V2 with a whole bunch of new features and tweaks. One that I like most of all is the ability to add photos and videos to your reviews. SO, next time you’re out and about and you get particularly good or bad service, whip out that cellphone and take a photo or video so you can attach it to your review on Brownbook.
Here’s with a photo – http://www.brownbook.net/business/2233790/tony-purslow-guildford-mercedes
Business users can now encourage their customers to give them video and photo testimonials, there’s not much thats more powerful than a real customer telling about the great service they got from you.